AI-Powered Workflows. Real Business Impact.

We design, build, and maintain AI workflow automation that reduces busywork and keeps teams focused on high-value decisions.

See Use Cases Book a Workflow Discovery Call
DiamondSoft Technology (DST) is an AI workflow agency focused on practical automation. We connect data across the tools you already use and build reliable, human-in-the-loop workflows that help teams respond faster and stay consistent.

What we do

Targeted AI workflow automations for teams that need reliable throughput and clarity.

Inbox & Ticket Triage Automation

Classify, prioritize, summarize, and draft responses so humans handle only the exceptions.

CRM / Sales Ops Automation

Automate enrichment, follow-ups, meeting summaries, and pipeline hygiene.

Ops Reporting & Knowledge Workflows

Turn scattered updates into consistent weekly summaries, KPI snapshots, and searchable knowledge.

For teams with repeatable, high-friction workflows

If your team relies on people remembering “what happens next,” DST helps automate the repeatable while keeping humans focused on exceptions.

  • Email & shared inboxes
  • CRMs & pipelines
  • Helpdesks, docs & spreadsheets

How we work

Discover

Map workflows, define success metrics, and identify quick wins.

Build

Implement automations, integrations, guardrails, and human-in-the-loop review.

Maintain & Optimize

Monitor workflows, adjust behavior and rules, and expand coverage over time so automation stays reliable as your business evolves.

Outcomes

Faster response times
Fewer manual errors
More time for customer-facing work

Information is power — let DST turn it into your super power!

Ready to automate the work that slows your team down?

We'll help you identify high-impact workflows and deliver automation you can trust.

Book a Workflow Discovery Call

Prefer email? Reach out at [email protected].