Privacy & Cookies Policy

Overview

DiamondSoft Technology, LLC ("DiamondSoft," "we," "us") respects your privacy. This Privacy & Cookies Policy explains how we collect and use information on diamondsoft.tech (the "Site") and the choices available to you.

DiamondSoft primarily serves customers in the United States. However, this policy is designed to be transparent and respectful of visitors from other jurisdictions, including those where the General Data Protection Regulation (GDPR) applies.

Information We Collect

Information you provide voluntarily

If you contact us through the Site or email us, we may collect your name, email address, company name, and any other information you choose to provide.

Usage and analytics information (with consent)

If you choose to allow analytics cookies, we collect limited usage data to understand how visitors interact with the Site. This may include:

• Pages viewed and time spent on pages
• Device type, browser, and operating system
• Approximate location (city or region level)

We do not use analytics data for advertising, remarketing, or cross-site tracking.

Legal Basis for Processing (GDPR Visitors)

For visitors located in jurisdictions where GDPR applies:

• Analytics data is processed only with your explicit consent.
• Contact data is processed based on your request to communicate with us.

You may withdraw consent for analytics at any time.

How We Use Information

We use information collected through the Site to:

• Respond to inquiries and communicate with you
• Improve the Site's content, usability, and performance
• Maintain security and prevent abuse

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site.

Essential cookies

Required for basic site functionality, security, and consent management.

Analytics cookies

Used only if you explicitly consent. If you decline analytics cookies, analytics tools are not loaded and no usage data is collected.

Your Choices and Rights

• Analytics consent: You can accept or decline analytics cookies using the cookie banner when you first visit the Site. You may change your preference at any time using the "Cookie settings" link in the footer.
• Access or deletion requests: You may request access to or deletion of personal information you have provided by contacting us.

We respond to requests in accordance with applicable laws.

Third-Party Services

We use PostHog to collect privacy-focused analytics when consent is given. PostHog may use cookies or localStorage to collect usage data on our behalf.

Analytics data is processed in the United States.

Learn more about PostHog's privacy practices: https://posthog.com/privacy

Data Retention

• Analytics data is retained only as long as necessary for measurement and site improvement.
• Contact information is retained as needed to respond to inquiries and maintain appropriate business records.

Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this policy or our privacy practices, please contact:

DiamondSoft Technology, LLC
Email: [email protected]